02
System Architecture
Three layers. One coherent experience.
Hardware · Interaction channels · Content delivery — all coordinated through a single scenario script
Layer Legend
Hardware / Platform
Interaction Channel
Content / Output
Data / QA
Robocare humanoid
robot (Byeolbot / HAI)
KIST-backed startup
KEB Hana Bank × Robocare
Deployed at:
KEB Hana Bank HQ
Myeongdong, Seoul B1F
LAYER 01 · HARDWARE
LAYER 02 · INTERACTION CHANNELS
LAYER 03 · CONTENT DELIVERY
LAYER 04 · DATA & QA
HAI
Robot
Robocare
Humanoid Platform
KIST spin-off
Scenario Script
6-Scene Arc
UX-authored
TTS / Speech
Robot narration
6 scripted scenes
STT / Voice Recog.
Student input capture
NLP response loop
Hand Sensor
Physical interaction
L/R quiz selection
Display Screen
Bingo · Quiz · Schedule
Audio-visual sync
Finance Content
Robo-advisor · Crypto
Portfolio explainer
Bingo Game Engine
9 squares · 4 segments
Resumable checkpoints
BGM / Sound FX
Entrance · Quiz · End
Atmosphere layer
Interaction Data
Feedback accumulation
Technology asset base
Field QA Iteration
Issue triage · severity
UX spec + retest
UX Improvements
Retry 3→1 · Wait 5s→3s
Sync fix · segmentation
QA Feedback Loop